HIPAA Notice Information
Website Information - Updated: October 18, 2025
This page provides information about HIPAA privacy practices. For the complete Notice of Privacy Practices, please visit our office or request a copy during your appointment.
Important Notice About This Website
This informational website does not collect, store, or process any personal health information (PHI) or medical data. This website serves only to provide general information about Dr. Mercier's medical practice, services, and educational health content.
No Medical Information Collected Online
Please be aware that:
- This website does not use contact forms or collect personal information
- No medical records or health information are accessible through this website
- No appointments can be scheduled online
- No secure patient portal is available on this website
HIPAA Privacy Practices for Medical Care
Dr. Randall Mercier M.D. is committed to protecting the privacy and confidentiality of your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
When you become a patient of Dr. Mercier's practice, you will receive a complete Notice of Privacy Practices that explains:
- How your medical information may be used and disclosed
- Your rights regarding your protected health information
- Our legal duties and privacy practices
- How to file complaints about privacy practices
How to Obtain Your Complete HIPAA Notice
As a patient of Dr. Randall Mercier M.D., you have the right to receive a complete Notice of Privacy Practices that details how your protected health information is used and disclosed. This complete notice is available:
Ways to Get Your HIPAA Notice:
- At Your First Appointment: You will automatically receive a copy during your initial visit
- Request at Any Visit: Ask any staff member for a current copy
- Call Our Office: Request a copy be mailed to you at (910) 692-0873
- Posted in Office: Current notice is always posted in our waiting area
Summary of Your HIPAA Rights
Under HIPAA, you generally have the right to:
- Access: Request and receive copies of your medical records
- Amend: Request corrections to your medical information
- Restrict: Request limits on how your information is used or shared
- Confidential Communications: Request to receive information in a specific way or location
- Notice: Receive this Notice of Privacy Practices
- Complaint: File complaints about privacy practices
Medical Information Security
Dr. Mercier's practice maintains appropriate safeguards to protect your health information:
- Physical safeguards (locked files, restricted access areas)
- Administrative safeguards (staff training, access controls)
- Technical safeguards (secure systems, encryption when applicable)
When You Become a Patient
What to Expect at Your First Visit:
- You will receive a complete Notice of Privacy Practices
- We will explain your privacy rights and our practices
- You can ask questions about how your information is protected
- You will be asked to acknowledge receipt of the notice
Questions About Medical Privacy
If you have questions about your privacy rights or how your medical information is handled, please:
- Ask during your appointment: Our staff can explain any privacy practices
- Call our office: Speak with us at (910) 692-0873
- Request written information: We can provide additional privacy materials
Filing Privacy Complaints
If you believe your privacy rights have been violated, you may file a complaint:
- With our practice: Contact us in writing
- With the federal government: Contact the U.S. Department of Health and Human Services
About This Website Notice
This webpage provides general information about HIPAA privacy practices and is not a substitute for the complete Notice of Privacy Practices that you will receive as a patient. The complete notice contains detailed information about:
- Specific ways your health information may be used and disclosed
- Detailed explanations of your privacy rights
- Procedures for exercising your rights
- Contact information for privacy concerns
- Legal requirements and effective dates
Contact Our Office
Dr. Randall Mercier M.D.
630 South Bennett Street
Southern Pines, NC 28387
Phone: (910) 692-0873
Fax: (910) 692-1787
For Privacy Questions:
Speak with us at our office.
Available during regular office hours
To File a Federal Privacy Complaint:
U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
Phone: 1-800-368-1019
Important: This webpage provides general HIPAA information only. The complete Notice of Privacy Practices is available at our office and contains detailed information about your specific privacy rights and our practices.