Privacy Policy
Effective Date: January 11, 2026 Last Updated: January 11, 2026
Introduction
Dr. Randall Mercier M.D. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how information is collected and used when you visit our website at randall-merciermd.com (the "Website").
Information We Do Not Collect
Important: This website does not collect, store, or process any personal health information (PHI) or personally identifiable information (PII). Our website is informational only and does not provide the ability to:
- Schedule appointments online
- Submit medical forms
- Access patient records
- Send private health information
- Create user accounts
Information We May Collect
Anonymous Analytics Data
We may use basic website analytics tools (such as Google Analytics) to collect anonymous information about how visitors use our website, including:
- Pages visited
- Time spent on pages
- Browser type and version
- Device type (desktop, mobile, tablet)
- General geographic location (city/state level only)
- Referring websites
This information is collected anonymously and cannot be used to identify individual visitors.
Technical Information
Our web server automatically collects standard technical information, including:
- IP addresses (for security purposes only)
- Browser type
- Operating system
- Access times and dates
This information is used solely for website security, troubleshooting, and performance optimization.
Cookies
Our website may use cookies for basic functionality and analytics. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website (anonymous data only)
You can disable cookies through your browser settings, though this may affect website functionality.
Third-Party Services
We may use third-party services for website analytics. These services have their own privacy policies:
- Google Analytics: https://policies.google.com/privacy
These third-party services may collect anonymous usage data as described in their respective privacy policies.
How We Use Information
Any anonymous information collected is used solely to:
- Improve website performance and user experience
- Understand which content is most helpful to visitors
- Identify and fix technical issues
- Ensure website security
Information Security
We implement appropriate technical and organizational measures to protect any information collected through our website, even though it is anonymous and non-personal.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect information from children.
Contact for Medical Services
To schedule an appointment or discuss medical matters, please contact our office directly:
Phone: 910-692-0873 Address: 630 South Bennett Street, Southern Pines, NC 28387
Do not send personal health information via email or through our website contact forms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Questions or Concerns
If you have questions about this Privacy Policy, please contact our office at 910-692-0873.
Compliance
This website complies with applicable privacy laws and regulations. For information about how we protect your health information during medical care, please see our HIPAA Notice of Privacy Practices.